Kakao Revamps Mobile Gift Card Refund Criteria... 95% for Amounts Over 50,000 Won

Kakao has revised refund and management regulations for mobile gift cards used in KakaoTalk gifts, aligning with revised standard terms from the Fair Trade Commission. Effective August 1, the policy increases refund rates for mobile gift cards exceeding 50,000 won to 95%, addressing longstanding consumer concerns about 5% fee deductions. The update also includes advance expiration notifications and operational efficiency measures, while removing Next service references following AXZ's separation from Kakao.