Korea Post Delivery Workers Evolve into National Administrative Last-Mile Providers

Korea Post Delivery Workers Have Transitioned from Traditional Mail Delivery to Comprehensive Public Services, Including Welfare, Administrative, and Environmental Tasks. Through the 'Welfare Mail' initiative, which connects vulnerable households to social services, and collaborations with local governments and ministries like the Ministry of Health and Welfare's 'Just Dream' program, delivery workers now conduct home visits, deliver meal support, and monitor isolated youth. These efforts, enabled by revised public service laws, enhance public administration efficiency and address social issues through expanded last-mile delivery networks.