Foreigner-Centric Service Innovation... Hyundai Department Store Operates 'Global Advisory Panel'

Hyundai Department Store is launching a global advisory panel composed of foreign customers to enhance differentiated global customer shopping experiences (CX). The panel, consisting of five individuals from China, Taiwan, Japan, and Senegal, all women in their early 20s, will evaluate the shopping environment and services across major stores frequented by international visitors, providing feedback to improve the CX strategy.