Dinotisya-Intiqueube, AI Contact Center Business Cooperation Agreement

Dinotisya, a long-term memory AI and semiconductor integration solutions company, has signed a strategic business cooperation agreement with Intiqueube, an AI specialist enterprise, to collaborate on AI Contact Center and AI Agent Platform business. The companies will combine Dinotisya's AI data infrastructure solution 'Seahorse' and AI Agent Platform, along with the Korean-language specialized large language model (LLM) 'DNA', and natural language-based data retrieval technology with Intiqueube's AI Contact Center (AICC) construction and operation capabilities. They aim to develop and commercialize an AI-native Contact Center service that leverages enterprise internal data for actual business operations. Dinotisya will supply core technologies including Seahorse and provide performance optimization and technical support, while Intiqueube will handle field-focused engineering by applying Dinotisya's AI engine to customer environments through its CCaaS, KMS, and WFM solutions. The collaboration targets creating an AI Contact Center that supports context-aware knowledge and data retrieval to aid agents' decision-making and follow-up tasks. Both companies plan to establish a joint task force to define implementation scope, performance metrics, and advance integrated solution commercialization. Dinotisya intends to expand enterprise AI agent references by deploying Seahorse and AI Agent Platform in Intiqueube's customer environments across finance, public services, telecommunications, and distribution sectors.